Branch Post Office Internal Mobile App – IT 2.0 Guide
The Branch Post Office (BO) Internal Mobile Application is a mobile-first solution developed under India Post – IT 2.0. It enables Branch Postmasters (BPMs), ABPMs, and GDS staff to perform essential postal operations on mobile devices.
📦 Modules Overview:
- Login & Day Begin: Secure authentication and initiation of daily workflow
- Booking Services: RL, Speed Post, Parcel, eMO, COD, E-Biller, Miscellaneous, and Track & Trace
- Bagging Operations: Bag Receive, Open, Dispatch, and Discrepancy handling
- Cash & Stamp Handling: Request, Remittance, Balance view, and Error updates
- Delivery Management: Doorstep delivery, Digital Signature, COD/QR collection, Non-delivery remarks
- Reports Module: PDF export of booking, eMO, cash, stamp, delivery and statistics
👥 Supervisor vs Operator Roles:
| Feature | Supervisor (BPM) | Operator (ABPM/GDS) |
|---|---|---|
| Day Begin / Close | ✅ | ❌ |
| Booking & Reports | ✅ | ❌ |
| Delivery Services | ✅ | ✅ |
| Digital Signature Collection | ❌ | ✅ |
📊 Workflow Summary:
[Login] → [Day Begin] → [Booking/Bag Receive] → [Delivery/COD/eMO] → [Returns] → [Close Account]
📎 Frequently Asked Questions:
- Q1: Is the BO App mandatory?
✔ Yes, for all Branch Offices under IT 2.0. - Q2: Can it work offline?
❌ No. It requires internet connectivity. - Q3: Can I continue transactions after closing the account?
❌ No. Once closed, transactions are restricted.
Tags: India Post, BO App, IT 2.0, BPM, Postal Mobile Application, eMO, Speed Post
pdf cant be downloaded
fixed.